After app installation you will be reditected to settings page, where you can set up import settings. You can choose your default markup, tag import, metafields and other setting.

Once you've successfully connected your store to the Integrator, you can start adding products to your list.

You have two options:

Adding Individual Products:
After successfully connecting your store, a new option will appear within the Matterhorn Wholesale interface that allows you to add individual products to your product list. While browsing through our wholesale offerings, you can select products that interest you and add them to your list. Upon adding, these products will be automatically imported into your Shopify store.

Adding Entire Brands:
If you prefer, you can add entire collections of products from specific brands. To do this, go to the "Brand store" tab and select the brands that interest you. All products from that brand (including future ones) will be added to your store.

Remember, the products are added as drafts, allowing you to edit them later before activating them in your store.

Order Fulfillment - for dropshipping orders

When your customer places an order in your store for products from the Matterhorn wholesale, follow these steps to ensure smooth fulfillment:

• Access the Order: Go to the specific order placed by your customer in your store.
• Request Fulfillment: Click on the 'Request Fulfillment' option within the order. This action will generate an order in our Matterhorn wholesale system.
• View the Order in Our App: The order you created will be visible in the 'Fulfillment Orders' tab of our application.
• Payment Link: In the 'Fulfillment Orders' section, you will find a payment link. Please proceed to make the payment for the order.
• Shipping Process Begins: Once the payment is received, we will initiate the shipping process to deliver the goods to your customer.
• Tracking Information: As soon as the goods are dispatched, tracking information will be updated in your order details, allowing you and your customer to track the shipment.

By following these steps, you can seamlessly manage the fulfillment process for orders placed in your store for Matterhorn wholesale products.


Wholesale bulk order to fulfill products in your location

If you wish to receive the goods at your company's headquarters and distribute them to your customers yourself, please navigate to the 'Wholesale Bulk Order' section. There, you will find orders placed in your Shopify store that include products from our warehouse. You can order these as one package in this area. At this point, you will need to manage the fulfillment process independently.

If you plan to operate on a dropshipping model, you should adjust your shipping costs to meet your business objectives. When you place an order with Matterhorn, you will be charged shipping costs for the destination country according to the table available on the page Shipping options. Our integrator does not set up shipping costs in your store; you should do this manually.

Feel free to add this to your FAQ to guide your users in setting up their shipping costs when using Matterhorn's services.

When you add your store to our integrator, you provide a default price markup that will be added to the price of each product. You can later change this markup in the "My Products" tab. The system will automatically update the price in your store.

This allows you to easily manage your profit margins and ensure that the prices in your store reflect your business objectives.

After adding products to your list, our system will automatically upload them to your Shopify store. By default, these products are uploaded as drafts and are not initially assigned to any sales channel. However, you have the option to change this default behavior in the store settings by enabling the "Activate products right after import" feature. With this setting activated, products will be immediately visible in your store upon import, bypassing the draft stage.

To customize and activate these products manually, you'll need to edit them directly from your Shopify admin panel if the automatic activation feature is not enabled. This process involves updating the title, description, and images according to your branding and product needs. Once you're satisfied with the changes, you can activate the products and assign them to your desired sales channel.

This workflow provides flexibility, allowing you to choose between immediate product visibility or full control over the final presentation of your products, all within the familiar interface of your Shopify admin panel.

Products will start being added to the store immediately after they are added to the list. Products are added in batches of 10. Initially, you will see the product cards in your store, followed by the system updating their inventory status. Adding a single product takes from a few to several seconds. If you are adding thousands of products, the process can take several hours.

Shopify has daily limits for adding products, typically allowing for the addition of around 50,000 product variants per day. When this limit is reached, our application will attempt to add products again after a period of 6 hours.

During the store setup, you can enable the option "Add Matterhorn Tags". Products added after setting this option will include the following tags:

• Matterhorn_ProductId_{MatterhornProductId}
• Matterhorn_Category_{MatterhornCategoryPath}
• Matterhorn_Type_{MatterhornProductType}
• Matterhorn_Color_{ProductColor}

During the store setup, you can enable the option "Add Metafields to product". System will update your products with metafields:

• [namespace] => matterhorn_namespace
  [key] => color
  [value] => {color name}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => product_id
  [value] => {matterhorn_product_id}
  [type] => number_integer
  
• [namespace] => matterhorn_namespace
  [key] => category_id
  [value] => {matterhorn_category_id}
  [type] => number_integer
  
• [namespace] => matterhorn_namespace
  [key] => category_path
  [value] => {matterhorn_category_path}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => product_type
  [value] => {product_type}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => category_name
  [value] => {matterhorn_category_name}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => vendor_name
  [value] => {vendor_name}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => wholesale_url
  [value] => {url_to_product_in_matterhorn}
  [type] => url
  
• [namespace] => matterhorn_namespace
  [key] => category_level1
  [value] => {category_level1}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => category_level2
  [value] => {category_level1}
  [type] => single_line_text_field
  
• [namespace] => matterhorn_namespace
  [key] => category_level3
  [value] => {category_level1}
  [type] => single_line_text_field
  

If you wish to place a traditional bulk order and have the sold merchandise first shipped to your headquarters, go to the "Wholesale Bulk Order" tab. On this page, you will be able to display products imported from Matterhorn and sold within a given time frame and place a bulk order, which will be sent to your headquarters' address.